Location: the hotel was right by the Kars castle and on the other the Kars river, and the historical center of Kars. We were there for 2 nights, overall had an excellent stay...

Very helpful and extremely friendly staff and the breakfast was PLENTIFUL with Turkey and also cheeses. The a single room was tastefully decorated and modern, with central heating, a safe box and multi-channel TV. The location was picturesque and peaceful for walking around a rebuilt 12th-century basalt fortress.

The room was nicely decorated and modern, with a traditional Turkish style. The staff was really helpful, and the breakfast offered a delicious selection of Turkish goodies and cheeses. The hotel's location was perfect and peaceful, situated near the historic areas of Kars and overlooking green trees from the hill.

Historical building, great location by river and castle. Friendly and helpful staff, especially Ahmet at front desk. Clean, comfortable rooms. Tasty breakfast with plenty of options. Lovely atmosphere in the garden with music and drinks. Planning to return.

Lovely setting by the river, just below the castle. Staff was exceptional - organized taxi to Ani and even remembered our train departure and arranged a taxi for us. Comfortable rooms and decent breakfast. Overall I highly recommend this hotel.

I stayed at a charming historical building next to a river, where I fell asleep to the soothing sounds of water. The friendly staff were very helpful with suggestions for exploring the area and arranging our transportation. I enjoyed the lavish breakfast and appreciated the many amenities in the comfortable room, like the cozy armchair and the ample bathroom toiletries. The building had a touch of grandeur that made for an unforgettable experience.

The hotel had some mosquitos due to the location near the river.

The hotel had lovely gardens and a terrace where I could relax and enjoy the surroundings. The buffet breakfast was delicious and the staff were helpful and friendly. I especially loved the evening entertainment in the shared lounge.

I just adored having to find a restaurant in the rain and freezing cold because there was no room service. So convenient!

I always come back to this hotel for my stay. The staff recommended a reliable taxi on my first visit. It suits me perfectly with free Wi-Fi, valet parking, and a 24-hour reception. There's also a restaurant, laundry service and outdoor dining area. Ideal for my business trip.

Beautiful riverside castle hotel, historic Russian building, friendly staff, amazing breakfast, magical atmosphere.

Nothing could have been better.

We had an amazing stay at this hotel. The staff was incredibly friendly and helpful, providing us with great tips about transportation and local attractions. The breakfast was delicious, offering a wide range of Turkish specialties including cheeses and fruits. The hotel facilities were clean and well-maintained, and the location was perfect for exploring the city.

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Located by a river, this hotel sits in a beautiful spot. The building dates back to the 19th century, adding charm to the stay. Great service from the friendly staff is a standout. They offered helpful recommendations and hospitality at breakfast was fantastic.

The windowless bathroom needed attention - the shower head kept falling and towels were dirty. But, the location is lovely being outside the city, making for a peaceful retreat.

The chateau-like rooms and fantastic breakfast with fresh honeycomb were delightful. the attentive staff ensured a peaceful stay with no noise from the city. the affordable bus to Ani and 24-hour reception were convenient. the hotel provided the best wifi we had on our trip.

Felt so relaxed, nothing to complain about.

I had a wonderful stay at this luxurious hotel. The location was perfect, with beautiful views of the Kars castle and river. The staff were extremely friendly and went above and beyond to ensure my comfort. The rooms were beautifully decorated, giving a chateau-like feel. The breakfast served was fantastic, with fresh honey straight from the honeycombs. The hotel offered great amenities, including free wifi and a 24-hour reception.

I would highly recommend this hotel to my friends. It was truly an exceptional place to stay with top-notch service and great amenities.

Amazing staff who were so friendly and helpful. Lovely location by the river and close to all that we needed. They offered a great breakfast with lots of cheese, and they even ordered pizza for us. Bonus: they had weekend music, bonfires, and cheese outside.

The bathroom was a bit dirty and had no windows, and the towels could have been cleaner. the shower head kept falling down on us.